Play Responsibly Stay in Control Set Your Limits

bunny gaming Responsible Gaming

At bunny gaming, we believe that gaming should always be a fun and enjoyable experience — never a source of stress or financial harm. We are committed to providing every player in the Philippines with the tools, information, and support they need to stay in control of their activity. This page outlines the responsible gaming features available to you and how to use them effectively.

Platform highlights
Deposit Limits Session Breaks Self-Exclusion Activity Tracker 24/7 Support Safe Play Tools Account Controls Player Wellbeing Deposit Limits Session Breaks Self-Exclusion Activity Tracker 24/7 Support Safe Play Tools Account Controls Player Wellbeing

Tools That Keep You in Control

Every registered player has access to these built-in safety features directly from their account settings.

Deposit Limits

Set a daily, weekly, or monthly cap on how much you deposit in Philippine pesos. Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately, while increases require a 24-hour cooling-off period to protect you from impulsive decisions.

Session Time Reminders

Choose how long you want each gaming session to last and bunny gaming will send you a reminder when your chosen time is up. You can set reminders at 30-minute, 1-hour, or custom intervals so you always stay aware of how long you have been playing. Taking regular breaks helps you maintain perspective and keeps gaming a leisure activity rather than a compulsion. You can update your session reminder preferences at any time from your account dashboard without needing to contact support.

Cool-Off Period

If you feel you need a short break from gaming, you can activate a cool-off period of 1 day, 7 days, or 30 days. During this time your account remains open but you will not be able to place bets or make deposits. This feature is designed for players who want a temporary pause without permanently closing their account. The cool-off period activates immediately and cannot be reversed once set, giving you a firm but flexible boundary.

Self-Exclusion

For players who need a longer break, self-exclusion allows you to block access to your account for a minimum of 6 months or permanently. During self-exclusion, your account is fully suspended and you will not receive any promotional communications from us. We take self-exclusion requests seriously and process them within 24 hours of receiving your request. If you choose permanent self-exclusion, your account will be closed and your data handled in accordance with our Privacy Policy.

Activity History

Your account dashboard gives you a clear view of your betting history, deposit and withdrawal records, and total time spent on the platform. Reviewing your activity regularly is one of the most effective ways to stay aware of your gaming habits and spot any patterns that concern you. All records are available for the past 12 months and can be downloaded for your personal reference. Transparency about your own activity is the first step toward responsible play.

Reality Check Alerts

Reality check alerts pop up at intervals you choose to show you how long you have been playing and how much you have wagered in that session. These brief notifications are designed to interrupt autopilot behaviour and prompt you to make a conscious decision about whether to continue. You can dismiss the alert and keep playing, or use it as a cue to log out and take a break. This feature is especially useful for players who find it easy to lose track of time during live casino or sports betting sessions.

Recognising When Gaming Becomes a Problem

Gaming is meant to be entertaining, but for some players it can develop into a harmful habit. Knowing the warning signs early makes it much easier to seek help before the situation becomes serious. If you recognise any of the following in yourself or someone you know, we encourage you to use the tools above or reach out for professional support.

  • Spending more money on gaming than you can afford to lose
  • Chasing losses by placing larger or more frequent bets
  • Feeling anxious, irritable, or restless when not gaming
  • Neglecting work, family, or personal responsibilities because of gaming
  • Borrowing money or selling possessions to fund gaming activity
  • Lying to friends or family about how much time or money you spend gaming
  • Using gaming as a way to escape stress, depression, or personal problems

If several of these apply to you, please consider activating self-exclusion or contacting a professional support organisation. You are not alone, and help is available across the Philippines.

Where to Get Help in the Philippines

Several organisations in the Philippines offer free, confidential support for people affected by problem gambling. Reaching out is a sign of strength, not weakness, and these services are staffed by trained professionals who understand what you are going through.

  • National Council on Problem Gambling (NCPG) — provides counselling referrals and educational resources for Filipino players and their families.
  • In Touch Community Services — offers mental health support and crisis counselling available by phone and online across the Philippines.
  • PAGCOR Responsible Gaming Hotline — the Philippine Amusement and Gaming Corporation operates a dedicated helpline for players who need guidance or wish to self-exclude from licensed platforms.

bunny gaming does not provide medical or psychological advice. If you are in crisis, please contact a qualified professional or emergency services immediately.

Our Commitment to Safe Play

Responsible gaming is not just a policy at bunny gaming — it is built into how we operate every day.

Age Verification

All players must be at least 21 years old to register and play on the platform, in line with Philippine gaming regulations. We verify age during registration and reserve the right to request additional documentation at any time. Accounts found to belong to underage players are immediately suspended and any funds returned.

Responsible Marketing

We do not target promotional communications at players who have activated cool-off periods or self-exclusion. Our advertising is never directed at minors or vulnerable individuals, and all promotional materials clearly state the terms and conditions that apply. We review our marketing practices regularly to ensure they meet the highest standards of responsibility.

Trained Support Team

Our customer support team is trained to identify signs of problem gambling and to respond with empathy and appropriate guidance. If a support agent notices concerning patterns in a player's behaviour, they are empowered to proactively offer responsible gaming tools or escalate the matter to our dedicated player welfare team. We treat every player interaction as an opportunity to promote safe and enjoyable gaming.

Need Help or Have Questions?

Our support team is available around the clock to help you activate any responsible gaming tool or answer questions about your account. You can also visit our FAQ page for quick answers to common queries.